Privacy Policy

At New Home Inc., we are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

• When you complete a contact or inquiry form on our website or in person
• When you speak with one of our sales agents or team members
• When you communicate with us via phone, email, or text
• Automatically through our website via cookies or analytics tools

Information we may collect includes:

• Name
• Email address
• Phone number
• Physical address or zip code
• Home buying preferences or interests
• Website browsing behavior (via cookies)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Schedule appointments and follow up on your home buying journey
• Send updates on properties, promotions, or relevant events (if you opt in)
• Improve our customer service and online experience
• Fulfill legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Data Storage and Security

We securely store your data in our customer relationship management system (HubSpot) and implement industry-standard security measures to prevent unauthorized access, loss, or misuse of your personal information.

4. Sharing Your Information

We do not share your contact information with any third parties for marketing or unrelated sales purposes. However, we may share your information in the following specific situations:

• With trusted service providers who help us operate our business (e.g., email platforms, website analytics), all of whom are bound by confidentiality agreements.
• With AVID Ratings, a third-party customer experience survey company, to gather feedback about your experience during the home building process and how you’re enjoying your new home. This information helps us continuously improve our homes and service.
• To comply with legal obligations if we are required to disclose information to regulatory authorities, courts, or law enforcement under applicable laws.

5. Your Rights and Choices

You have the right to:

• Request corrections or deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@newhomeinc.com

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or applicable laws. The latest version will always be posted on our website with the updated effective date.