Careers

About Us:
New Home Inc. is a privately owned and rapidly growing homebuilder proudly serving the Raleigh, NC area. We are dedicated to crafting thoughtfully designed new homes that meet the needs and lifestyles of today’s homebuyers. Our mission is to create lasting communities where people love to live, and our team is committed to delivering an exceptional, personalized homebuying experience every step of the way.

Role Overview:
As a Community Sales Manager at New Home Inc., you will be the driving force behind the sales performance and customer satisfaction within your assigned community. Building on your experience in sales, you will take charge of prospecting, marketing, relationship-building, and guiding buyers through the entire purchasing process.

Your ability to achieve sales goals, ensure top-tier customer experiences, and maintain strong community and realtor relationships will directly influence our success and reputation. If you are enthusiastic, highly motivated, and enjoy working both independently and as part of a team, this is your opportunity to make a meaningful impact and grow your career with New Home Inc.

Key Responsibilities:

• Achieve Sales Goals: Meet or exceed monthly and quarterly sales targets through proactive prospecting, effective follow-up, and expert product knowledge.
• Deliver Exceptional Customer Experiences: Guide prospective buyers through every stage of the homebuying journey—initial inquiry, home selection, financing discussions, and closing—ensuring they feel informed, supported, and excited about their new home.
• Prospect & Market: Develop and implement marketing strategies to attract new leads, including outreach to realtors, participation in community events, and leveraging digital and traditional marketing channels.
• Realtor & Community Relations: Maintain and strengthen relationships with the local realtor community, serving as a trusted resource and partner. You will have specific weekly goals and objectives that must be achieved in your role.
• Clear Communication: Present floor plans, features, and benefits in a compelling way, utilizing the providing New Home Inc training and sales process. Communicate the loan process and construction timeline with clarity and confidence.
• Collaboration: Work closely with construction, design, and customer care teams to ensure a smooth, on-time delivery for homebuyers. Keep internal stakeholders informed of sales activities and customer feedback.
• Market Insight: Stay current on local market trends, competitor offerings, and industry best practices to inform your sales strategy.
• Flexible Scheduling: Must be able to work weekends, some evenings, and select holidays to meet the needs of prospective homebuyers.

Qualifications:

• Proven Sales Experience: Previous sales experience is preferred but not required.
• Communication & Presentation: Strong verbal and written communication skills, with an ability to engage buyers using vivid descriptions and visuals.
• Listening & Problem-Solving: Exceptional listening skills to understand buyers’ needs and the creativity to recommend tailored solutions.
• Proactive Prospecting: Skilled at identifying and reaching out to potential buyers before they’ve set foot in the community.
• Team Player: Effective working both independently and collaboratively. Supports colleagues and contributes positively to a team environment.
• Organizational Agility: Ability to prioritize, multitask, and maintain accurate records of leads, follow-ups, and sales activities.
• Integrity & Enthusiasm: High level of energy, unwavering integrity, and passion for helping customers find their ideal home.

What We Offer:

• Growth & Advancement: Opportunities for professional development and career progression as part of a growing organization.
• Competitive Compensation: A base salary plus commission structure that rewards your hard work and results.
• Weekend Rewards: For those who achieve their monthly sales quotas, community sales managers can be rewarded with one weekend per month in addition to their normal days off.
• Comprehensive Benefits: Health, dental, and vision insurance, 401k with match, paid time off, and more.
• Supportive Culture: Be part of a dedicated team that values integrity, collaboration, and delivering exceptional customer experiences.
• Community Impact: Contribute to creating thriving neighborhoods and helping families realize their dream of homeownership.

Join Us:
If you’re a motivated, customer-centric professional looking to elevate your career and make a meaningful difference in people’s lives, apply today. As a Community Sales Manager at New Home Inc., you’ll play an integral role in shaping the success of our communities—and your own future.

About Us:
New Home Inc. is a privately owned and rapidly growing homebuilder proudly serving the Raleigh, NC area. We are dedicated to crafting thoughtfully designed new homes that meet the needs and lifestyles of today’s homebuyers. Our mission is to create lasting communities where people love to live, and our team is committed to delivering an exceptional, personalized homebuying experience every step of the way.

Primary Duties and Responsibilities

• Schedule and supervise daily trade partner activities in accordance with job schedules and trade partner scopes of work
• Plan and schedule all construction activities on homes from start to finish
• Inspect each home under construction ensuring that the work is done to specifications and of quality
• Daily inspecting homes for quality assurance
• Monitor overall community appearance and cleanliness
• Manage all change orders and/or purchase orders in a community
• Monitor and control field expense budgets for the community
• Redline and submit architectural plan changes to Purchasing department
• Resolve issues related to the construction (and sales) process
• Maintain customer and trade partner relations
• Conduct construction meetings with customers and oversee the construction, inspection and scheduling of the entire home using orientation forms, plans and procedures
• Schedule and conduct all weekly sales and production meetings for the community
• Conduct field/safety meetings with trade partners
• Deliver complete, clean and customer ready homes on time and within set budget
• Ensure home completions and deliveries meet or exceed the Company Business Plan
• Monitor timely completion of Homeowner Orientation lists prior to home closing to ensure compliance with company policy that all homes must be 100% complete prior to closing
• Coordinate municipality inspectors, trade partners and construction staff to achieve home inspection first time
• Ensure that work is in compliance with City, County, FHA, VA requirements and Building codes
• Ensure all construction sites are in compliance with OSHA, SWPPP and Safety requirements
• Actively train and communicate with trade partners on quality requirements, safety, and payment procedures to create a solid trade base.
• Monitor/evaluate trade partner performance and provide feedback to superiors.
• Work to ensure all warranty items are completed in a timely manner and signed off by the customer
• Apply the company’s vision, pledges, and guiding principles to every facet of responsibilities in an effort to improve our company.
• Organize and prioritize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule
• Communicate effectively and professionally, verbally and in written correspondence with trade partners and New Home associates
• Other duties as assigned

Education and Experience Requirements

• High School Diploma or equivalent required
• Bachelor’s degree in related field preferred
• Minimum 5 years’ experience in project/construction management in residential construction required.
• Knowledge of practices and procedures of construction and building codes
• Marks Systems experience preferred but not required.
• Computer literacy and proficient in MS Office products (Word and Excel)
• Ability to read and interpret blueprints
• Experience in cost estimating
• Intermediate knowledge of scheduling, budgeting and document management
• Excellent follow-up, communication (written and verbal) and time management skills
• Valid Driver’s License with good driving record
• Good interpersonal skills
• Able to professionally perform multiple detail-oriented tasks with simultaneous deadlines

Physical Requirements

Able to work in excess of eight hours per day on a construction site, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment. Able to sit at a computer monitor for extended periods of time to complete paperwork, meet with trade partners, and receive/return phone messages. Must be able to work in construction environment under all weather conditions. Finger dexterity may be required to operate a computer keyboard and calculator.

This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.

Join our team and play a key role in shaping the future of residential construction with New Home Inc, LLC. We offer competitive compensation, opportunities for career growth, and a dynamic work environment where your contributions are valued and recognized. Apply today to become a part of our talented team!

About Us:
New Home Inc. is a privately owned and rapidly growing homebuilder proudly serving the Greater Raleigh, NC area. We are dedicated to crafting thoughtfully designed new homes that meet the needs and lifestyles of today’s homebuyers. Our mission is to create lasting communities where people love to live, and our team is committed to delivering an exceptional, personalized homebuying experience every step of the way.

Job Overview:
Are you an energetic people-person with a passion for helping others achieve their dreams? Do you thrive in a fast-paced environment where your efforts directly influence your earning potential? If you’re eager to learn, grow, and build a meaningful career in new home sales, we invite you to explore the opportunity to become a New Home Sales Associate with New Home Inc.

As a Sales Associate, you’ll have the chance to undergo comprehensive training in new home sales and construction—from understanding our homebuilding process to mastering the art of relationship-building with prospective buyers. After a successful training period, you’ll have the opportunity to advance into a full Sales Consultant role, where you can make a significant impact and achieve substantial financial rewards.

Key Responsibilities:

• Learn & Support: Participate in a structured training program designed to teach you the fundamentals of new home sales, including product knowledge, effective sales techniques, and the customer journey.
• Assist the Sales Team: Work closely with experienced Sales Consultants to provide exceptional service, support marketing efforts, and assist in administrative tasks.
• Customer Engagement: Greet visitors, answer questions, and guide them through model homes and community features, providing a welcoming and informative experience.
• Relationship Building: Nurture relationships with prospective buyers by understanding their unique needs, preferences, and timelines. Help them envision life in a New Home Inc. residence.
• Market Research: Stay informed about local market trends, competitor communities, and industry best practices to enhance your effectiveness and credibility.
• Organizational Excellence: Maintain accurate records of customer interactions, leads, and follow-ups using our CRM and established sales processes.

Qualifications:

• No Prior Real Estate Experience Required: We welcome individuals from diverse professional backgrounds. Experience in hospitality, retail, education, insurance, event management, or any customer-facing role is a plus.
• Motivated & Driven: You have a strong work ethic, a positive attitude, and the resilience to learn and grow in a performance-driven environment.
• People-Centered: You genuinely enjoy helping others, building relationships, and delivering outstanding customer service.
• Adaptable Learner: You are open to new challenges, responsive to feedback, and eager to expand your skill set.
• Team Player: You collaborate effectively, respect others’ contributions, and support a positive team culture.
• Flexible Schedule: Must be able to work weekends, some evenings, and select holidays to accommodate the homebuying schedules of our customers.
• Education/Experience: A bachelor’s degree or relevant experience in sales, marketing, communications, hospitality, or related fields is advantageous but not mandatory.

What We Offer:

• Comprehensive Training: A structured onboarding and training program to equip you with the knowledge and confidence needed to succeed.
• Career Growth: Opportunity to advance to a Sales Consultant role with significant earning potential as you master the art of new home sales.
• Competitive Compensation: A base salary plus commission structure aligned with your performance and achievements.
• Supportive Culture: Join a close-knit, locally focused team that values integrity, collaboration, and innovation.

Join Us:
If you’re passionate about making a difference in people’s lives, eager to learn a new craft, and excited about the potential for professional growth, we invite you to apply for the New Home Sales Associate position at New Home Inc. Together; we’ll continue to build communities where families can thrive, and dreams become a reality.

About Us:
New Home Inc. is a privately owned and rapidly growing homebuilder proudly serving the Raleigh, NC area. We are dedicated to crafting thoughtfully designed new homes that meet the needs and lifestyles of today’s homebuyers. Our mission is to create lasting communities where people love to live, and our team is committed to delivering an exceptional, personalized homebuying experience every step of the way.

Job Summary: The Customer Care Coordinator/Warranty Technician is responsible for managing the warranty process for our residential construction projects. This role involves coordinating with homeowners, subcontractors, and internal teams to address and resolve warranty claims efficiently and effectively. The ideal candidate will have excellent communication skills, a strong attention to detail, and a commitment to high level of customer satisfaction.

Key Responsibilities:

• Provide a high level of service to our homeowners while maintaining professionalism and integrity as a New Home Inc representative.
• Stay updated on company warranty policies, procedures, and processes.
• Create, maintain, and update community and plan-specific Homeowner Manuals.
• Serve as the primary point of contact for homeowners regarding warranty claims and inquiries.
• Coordinate and schedule warranty service requests with homeowners and subcontractors.
• Document and track all warranty claims, ensuring timely and accurate resolution.
• Conduct initial assessments of warranty issues and determine appropriate actions.
• Communicate with subcontractors to ensure warranty work is completed to company standards.
• Follow up with homeowners to ensure their satisfaction with warranty repairs.
• Maintain detailed records of all warranty activities and communications from initial claim to closeout.
• Monitor warranty trends, analyze data, and provide regular updates to management on the status of warranty claims and any potential issues.
• Assist in developing and improving warranty and other construction processes and procedures, and handle special projects as needed.

Qualifications:

• Excellent interpersonal skills and a strong customer service mindset to ensure conflict resolution and customer satisfaction.
• Previous experience in a warranty coordinator or customer service role, preferably in the construction industry.
• Strong administrative, organizational, and time management skills.
• Excellent verbal and written communication skills to foster and maintain positive relationships with team members, subcontractors, and homeowners.
• Ability to handle multiple tasks and prioritize effectively while maintaining deadlines.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong problem-solving skills and attention to detail.
• Valid driver's license, reliable transportation, and proof of state required auto liability insurance.
• Professionalism and integrity required.

Join our team and play a key role in shaping the future of residential construction with New Home Inc, LLC. We offer competitive compensation, opportunities for career growth, and a dynamic work environment where your contributions are valued and recognized. Apply today to become a part of our talented team!

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k) and 401(k) matching
• Health and Dental insurance
• Paid time off

Job Summary: The Customer Care Coordinator/Warranty Technician is responsible for managing the warranty process for our residential construction projects. This role involves coordinating with homeowners, subcontractors, and internal teams to address and resolve warranty claims efficiently and effectively. The ideal candidate will have excellent communication skills, a strong attention to detail, and a commitment to high level of customer satisfaction.

Key Responsibilities:

· Provide a high level of service to our homeowners while maintaining professionalism and integrity as a New Home Inc representative.

· Stay updated on company warranty policies, procedures, and processes.

· Create, maintain, and update community and plan-specific Homeowner Manuals.

· Serve as the primary point of contact for homeowners regarding warranty claims and inquiries.

· Coordinate and schedule warranty service requests with homeowners and subcontractors.

· Document and track all warranty claims, ensuring timely and accurate resolution.

· Conduct initial assessments of warranty issues and determine appropriate actions.

· Communicate with subcontractors to ensure warranty work is completed to company standards.

· Follow up with homeowners to ensure their satisfaction with warranty repairs.

· Maintain detailed records of all warranty activities and communications from initial claim to closeout.

· Monitor warranty trends, analyze data, and provide regular updates to management on the status of warranty claims and any potential issues.

· Assist in developing and improving warranty and other construction processes and procedures, and handle special projects as needed.

Qualifications:

Join our team and play a key role in shaping the future of residential construction with New Home Inc, LLC. We offer competitive compensation, opportunities for career growth, and a dynamic work environment where your contributions are valued and recognized. 

Apply today to become a part of our talented team!